# 10.0.50 Update, Multitrackrecording crashed after 45 Min

**URL:** <https://forums.steinberg.net/t/10-0-50-update-multitrackrecording-crashed-after-45-min/135751>\
**Category:** Cubase\
**Tags:** cubase-10, issue\
**Created:** [October 29, 2019, 11:11pm UTC](https://forums.steinberg.net/t/10-0-50-update-multitrackrecording-crashed-after-45-min/135751 "2019-10-29T23:11:22Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![martinwr](https://avatars.discourse-cdn.com/v4/letter/m/94ad74/32.png) [@martinwr](https://forums.steinberg.net/u/martinwr)\
**Post date:** [October 29, 2019, 11:11pm UTC](https://forums.steinberg.net/t/10-0-50-update-multitrackrecording-crashed-after-45-min/135751/1 "2019-10-29T23:11:22Z")

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Hi

Friday, 25.10. Rehearsel-Recording with Cubase 10Pro 10.0.40:  
4-hours 32 Tracks 16bit/48K (Motu AVB 2xB16 same Firmware) no issues (4weeks ago, other Concert, 32 Tracks Dante Virtual Soundcard no issues)

10.0.50 Update to “fix some bugs”…

Saturday, 26.10. Concert, 2 Orchestra  
Crash after 45 Minuten, no Logfile in Crashdump-Folder, All other apps still running, Motu AVB Control im Browser No Windows update-restart or other problems.

I was lucky, redundant System with Tracktion6 running without any problems!!!

here the log-data in Windows:

0  
BEX64  
Nicht verfügbar (not available)  
0  
Cubase10.exe  
10.0.50.301  
5d973b0b  
ucrtbase.dll  
10.0.18362.387  
4361b720  
000000000006db8e  
c0000409  
0000000000000007

\?\C:\ProgramData\Microsoft\Windows\WER\ReportQueue\AppCrash\_Cubase10.exe\_…etc.

Content of the report:

FriendlyEventName=Hardwarefehler  
ConsentKey=LiveKernelEvent  
AppName=Windows  
usw…  
  
  
  
Motu-Asio driver up to date. Win10Pro1903  
  
  
My Advice: Be careful!!!

Does anyone have the same problems with longtime recordings?

BEX64 may be the problem, perhaps Cubase didin’t recognize the correct version of this file in th C++ Package during Installation!!! ucrtbase.dll is also a c+±file

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<div class="post-metadata">

**Author:** ![Martin.Jirsak](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@Martin.Jirsak](https://forums.steinberg.net/u/Martin.Jirsak)\
**Post date:** [October 30, 2019, 6:57am UTC](https://forums.steinberg.net/t/10-0-50-update-multitrackrecording-crashed-after-45-min/135751/2 "2019-10-30T06:57:09Z")

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[Duplicate](https://www.steinberg.net/forums/viewtopic.php?f=287&t=171295&p=916467&hilit=BEX64#p916467)

This seems to be graphics card issue. Make sure your driver is up to date, please. On other thread they recommended to uninstall Radeon driver and use the native Microsoft driver.

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**Author:** ![muwookie](https://avatars.discourse-cdn.com/v4/letter/m/41988e/32.png) [@muwookie](https://forums.steinberg.net/u/muwookie)\
**Post date:** [November 25, 2019, 8:18pm UTC](https://forums.steinberg.net/t/10-0-50-update-multitrackrecording-crashed-after-45-min/135751/3 "2019-11-25T20:18:16Z")

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I’m getting the same this, Updated everything to the lastest, check optimization and still encounter the audio dropout and application error.

Something is pranking the processors.

Application error :-

Faulting application name: Cubase10.exe, version: 10.0.50.301, time stamp: 0x5d973b0b  
Faulting module name: ucrtbase.dll, version: 10.0.18362.387, time stamp: 0x4361b720  
Exception code: 0xc0000409  
Fault offset: 0x000000000006db8e  
Faulting process ID: 0x48b0  
Faulting application start time: 0x01d5a3c28d31f5f1  
Faulting application path: C:\Program Files\Steinberg\Cubase 10\Cubase10.exe  
Faulting module path: C:\WINDOWS\System32\ucrtbase.dll  
Report ID: 499069cd-df38-4acc-a49f-75784cf0e194  
Faulting package full name:  
Faulting package-relative application ID:

It’s pretty consistent throughout the application event log in windows and for me it about 20min before i start experience audio dropouts then the crash.

Please advise

Best Regards

Muwookie

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<div class="post-metadata">

**Author:** ![Martin.Jirsak](https://avatars.discourse-cdn.com/v4/letter/m/85f322/32.png) [@Martin.Jirsak](https://forums.steinberg.net/u/Martin.Jirsak)\
**Post date:** [November 26, 2019, 12:38am UTC](https://forums.steinberg.net/t/10-0-50-update-multitrackrecording-crashed-after-45-min/135751/4 "2019-11-26T00:38:29Z")

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Hi,

Have you followed the recommended Radeon driver uninstalling and using the native Microsoft driver, please?