I just purchased Cubase 10.5 Artist to take advantage of the “Buy Artist Get Pro” promotion via the online shop. I’m at a loss as to how to receive the activation code for the pro version. The Steinberg website states “If you purchase the download version of Cubase Artist in the Steinberg Online Shop, you will receive an activation code for Cubase Pro 10.5 via email.”.
My best guess is that I need to activate the artist version on the USB elicenser before 7/28 to get the free upgrade to pro. If this is the case, I’m concerned the USB elicenser purchased at the same time as Cubase will not be here in time to receive the upgrade.
Am I missing some important info? What do I need to do to receive the pro activation code?
Note: I have sent these questions to the online shop support, but haven’t gotten a response yet.