10.5 freezing if changing colors when sampler track is up

Cubase
,
1

As the title says. If you change color from prefs when the sample track is loaded in the lower zone with any sound. Cubase freezes
How to recreate this:

  • Load up a sound in the sampler track in the lower zone but don’t close the lower zone
  • Go to cubase preferences
  • Change color scheme
  • Change it back to default
  • Cubase completely freezes and requires a force close

Here are the details if it helps:
Windows 10
6800K
Nvidia GT 730
64 GB RAM
Cubase Installed on SSD
Resolution: 1080p, no HDPi no Windows scaling
No other software running in the background

Update: I went ahead and did a fresh install. Cubase does not freeze anymore. That said, I do notice some sluggishness while switching schemes as mentioned by Steve in his post below.

2

I can only encourage everyone to open a ticket with these details via MySteinberg. Otherwise this won’t get the right or any attention…imho.

3

Test the repro, then confirm or say you can’t reproduce.

I followed the step-by-step sequence, but did not get the same result as the OP. I did notice some sluggishness while switching color themes, but no freeze up.

4

Thanks for looking it up. Here is an update regarding this issue:
My previous installation was a 9.5.40 to a 10.0 update. Since then, I went ahead and did a fresh install. Cubase does not freeze or crash anymore. That said, I also notice some sluggishness like you mentioned.