hey you guys
the problem started when i deleted some temp files on my pc
my cubase is working
i tried to install cubase 13.40 through steinberg dowanload center
pls help
Hi and welcome to the forum,
What files exactly did you delete and why, please?
When exactly do you get this error message, please?
Btw, currently the latest version is 13.0.41.
Btw, the error code mostly says:
The installation source for this product is not available. Verify that the source exists and that you can access it.
So it looks, like you deleted some necessary source files. Please, download the installer again.
thank you for your replay
i deleted some installer files on system hadrdrive to save space
turn out to be a mistake
i get this error after i download the 13.0.41 installer via download assistant
it wont install it via the download assistant so i open downloaded file and trying to install it myself
i press next to continue with installation progress and then i get the message
is there an option to get installer that doesnt rely on previous files on my computer?
We had a similar issue reported in the Dorico forum. It could be fixed by removing the corrupted registry entries of the installer with this utility by Microsoft. Maybe it works on your computer too.