2.1.13 Lyrics not synchronous

Hi at all,

I have a strange problem with the lyrics window that I can’t explain to me.
Today VST Live messed up our live performance.

I run 2.1.13 and the lyrics is displayed on a HDMI monitor for the singer. The MacBook (Intel) is connected to a thunderbolt dock from Sonnet (to provide HDMI output).
Actually I can’t reproduce the issue. But I want to describe it to the VST Live team a for the community. Eventually someone hast an idea or the developers find the issue.

Here the behavior and the steps I did before

  • started up and loaded the show
  • did the soundcheck with three songs (all lyrics displayed properly and synchronized)
  • MacBook was on for 2 hours (no standby or energy settings)
  • then before the show I saw that the lyrics on the external display is a little bit cut off
  • reduced the font size and zoomed in
  • then we started the song
  • the position of the song was round about at bar 8, but the lyrics of bar 14 was displayed
  • therefore I decided to stop the song an play live to prevent that the backing tracks on the refrain are out of sync
  • same behavior on two different songs (same songs played during soundcheck with no issues)
  • closed the software (not saved) and started again and loaded up the show
  • can’t reproduce it

Any ideas @Spork @fkalmus

… we are still hunting this kind of a bug. Really strange one. We are doing our best to catch it. Sorry :frowning:

Michael.

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I hope I can help you to find it quickly. The worst are non-reproducible errors.
So it´s hard for me to trust VST Live for live-usage.

What else I noticed yesterday:
I started VST Live, connected the external display and thrown the lyrics windows on it. The text of the song was displayed normal. All letters displayed correctly (no cut off). After two hours before the live-show I´ve selected the same song.

Now the letters were cut-off. Seems like the “view” changed without user interaction. Therefore I reduced font-size and zoomed in. For me it looks like the correlation of the zoom factor and the scrolling speed in the lyrics windows does not match after changing.

… and you changed nothing? Maybe the SETLIST editor was opened? Have you created a new song (meanwhile)? Something like this?

/Michael.

Nothing. Only changed the midi output in the connections menu.

Are there logs on the mac which i can provide for help?