Thanks, Steve. Yep, I just called and they resent it but sent the one for Cubase 6.5 to 7. I called back and they said there was a problem with my order.
Well, for some unknown reason they have blocked my account for Fraud, even though Paypal has approved the payment??!! And I’ve bought all my upgrades from them before.
The rep can’t help because the payment department is in Germany and they have to deal with it.
Well for tonight. Thanks for nothing Steinberg and Asknet!
Happened to me for C6.5, took days going back and forth getting the 3rd degree from some guy at asknet before they approved it. This time I called the CC company first and told them to approve the transaction. Went through without a hitch.
Well, I hope it doesn’t take that long. Weird thing is Paypal sent the payment. It’s approved.
I’ve been with Steinberg for years (my posts aren’t correct because it got reset last time they rebuilt this site.) There’s no reason this should happen. I use my Paypal all the time for Ebay and other purchases.