2 email adress

i have the cubase 5 and i bought 2 days ago the update on cubace8.5

by mistake i send it to my new email ,with that emal i make a new account on my steinberg…
so now i have the cubase 5 on the old email and the new update oin the new email and like that there is a problen cause on elicencer center when digit the activation code of the update cubase 5 is not there to update it…seems like that…


You have to register the upgrade to the same MySteinberg account, as the original application was. But I would guess, there is different issue here.

What is the exact message in the eLCC, please?