Donât have a car, but do have Cubase AND paid for it, AND I thought it rather insensitive, but unfortunately typical of companies these days, that SB is more giving to those who resist supporting them than those who do.
It is part of the thinking that customers are taken for granted unless they start not being so âloyalâ.
It is not a sense of unearned entitlement here, but an expectation of respect for a long-term mutually-beneficial relationship!
hear hear!!
Respect!!das all we want, it has been a milestone. its still just business in the long run, they will have something to gain most likely, unlike parents of a spoilt brat.
Dont how this became an entitlement.
If you announce an anniversary offerâŚit should at least be an offer 
For your 30th birthday party, are you only inviting people you donât know? Happy birthday 
Well, it is an offer to me. Iâm on 6.5 baby!
The bottom line is, they donât have to offer anyone squat. If you canât comprehend that, in the immortal words of Will Ferrell, "its your own damn vault "
âŚand Woodcrest also doesnât understand the main problem here.
The problem is that the BEST customers of Steinberg get NOTHING, while customers who are not as good, get a good offer.
Thats like Steinberg saying: âwe got your money, now we are not interested in you anymoreâ. While at the same time handing out goodies to those who have nothing.
If there was no offer at all, there would not be any discussion.
hahahahahahahahahah genius 
right! this is the message Iâve got⌠and Iâm not the only one hereâŚ
who is the marketing genius in steimberg now?
I bet whoever had this idea likes to drink Cafe Latte and has no idea about neither music nor software.
We should not let companies (and capitalist ideology in general) walk over us, but rather stand up and call a foul a foul, whenever it happens. This is not about âentitlementâ (which is a nonexistant, wrong concept anyway - but I can see how this word is used to vilify proper arguments), itâs about fairness and proper treatment of customers.
Its really sad seeing how so many people have internalized the capitalist âyouâre not entitledâ brainwashing that they donât even question insulting acts from companies anymore.
Neither has any grasp, what so ever, about the differences of good and bad business practices. And has, most likely, never heard the words âcustomer relationsâ and âcustomer satisfactionâ. One must wonder what this personâs qualifications, if any, are? 
Well, âqualificationsâ and âmarketingââŚ
'Marketingâs budget is probably a lot bigger than 'post salesâs!
Which is the root cause of many, many problems, yes.
There should be a punishment tax on marketing activities, but sadly Iâm not a politician.
Which is a product of the whole non-holistic budget-by-division thinking that cannot fully determine opportunity costs.
Yes - and companies donât realize we are only annoyed (and have to actively take self defense measures, like spam blockers or AdBlock Plus!) against their carnival barkers.
Do you remember this guy who did the Cubase 7 marketing video? The one who was like âomg, the new mixer⌠SO USEFUL!!â?
I was really angry after I saw this video for the first time because I resent people talking like this in real life so much, I actually take care not to have this kind of talking anywhere near me. And then Steinberg throws it at me when I want to inform myself about a new version of their product.
Well, Iâm not insulted. And the reality for me is, I could care less. In my opinion, there are far more important things to be vocal about then an offer by a software company which the software itself is a luxury to own.
Do you really think Steinberg is walking all over you?
I realize that my attitude on this topic may not be ideal for what you guys believe in, but you should really curb your assumptions of how they run their business and what you think they mean by how they conduct business. You really dont know.
Your feelings are completely valid when you speak of yourself. Speaking on behalf of steinberg the way you guys are doing it in this thread puts a fork in my eye, probably theirâs too⌠I can only imagine what the Steinberg representatives that may be reading this thread think. I doubt, do to the regard you guys are expressing to them,will bring anything your way.
To me, the conduct here is immature. That is my opinion and I donât think you guys are bad dudes. I actually enjoy reading your posts and listening to your work.
Yes. You are right. We should never bignote ourselves so much that we think we should be allowed to express what we think to SB.
After all, they have been so gracious in deeming us worthy to use their products that we should be forever grateful and absolutely subservient to their needs forever and for always.
NOT!
I never said that. Reread my last post.
You must be just as bored as us if you come here to tell us off about our idle speculation!
However, I would rather welcome SB setting us straight! 
The problem is that Steinberg has claimed that itâs a celebration! I suggest that, on your next birthday, you invite all new people to a party and deny all your old friends attendance. Then see how many friends, if any, you will have left.
Do you think the jabbing âidle speculationâ in this thread is forthcoming to future benefits?
What would you like to see as your reward for being a loyal customer on their 30th anniversary?