Neither has any grasp, what so ever, about the differences of good and bad business practices. And has, most likely, never heard the words “customer relations” and “customer satisfaction”. One must wonder what this person’s qualifications, if any, are?
Well, “qualifications” and “marketing”…
'Marketing’s budget is probably a lot bigger than 'post sales’s!
Which is the root cause of many, many problems, yes.
There should be a punishment tax on marketing activities, but sadly I’m not a politician.
Which is a product of the whole non-holistic budget-by-division thinking that cannot fully determine opportunity costs.
Yes - and companies don’t realize we are only annoyed (and have to actively take self defense measures, like spam blockers or AdBlock Plus!) against their carnival barkers.
Do you remember this guy who did the Cubase 7 marketing video? The one who was like “omg, the new mixer… SO USEFUL!!”?
I was really angry after I saw this video for the first time because I resent people talking like this in real life so much, I actually take care not to have this kind of talking anywhere near me. And then Steinberg throws it at me when I want to inform myself about a new version of their product.
Well, I’m not insulted. And the reality for me is, I could care less. In my opinion, there are far more important things to be vocal about then an offer by a software company which the software itself is a luxury to own.
Do you really think Steinberg is walking all over you?
I realize that my attitude on this topic may not be ideal for what you guys believe in, but you should really curb your assumptions of how they run their business and what you think they mean by how they conduct business. You really dont know.
Your feelings are completely valid when you speak of yourself. Speaking on behalf of steinberg the way you guys are doing it in this thread puts a fork in my eye, probably their’s too… I can only imagine what the Steinberg representatives that may be reading this thread think. I doubt, do to the regard you guys are expressing to them,will bring anything your way.
To me, the conduct here is immature. That is my opinion and I don’t think you guys are bad dudes. I actually enjoy reading your posts and listening to your work.
Yes. You are right. We should never bignote ourselves so much that we think we should be allowed to express what we think to SB.
After all, they have been so gracious in deeming us worthy to use their products that we should be forever grateful and absolutely subservient to their needs forever and for always.
I never said that. Reread my last post.
You must be just as bored as us if you come here to tell us off about our idle speculation!
However, I would rather welcome SB setting us straight!
The problem is that Steinberg has claimed that it’s a celebration! I suggest that, on your next birthday, you invite all new people to a party and deny all your old friends attendance. Then see how many friends, if any, you will have left.
Do you think the jabbing “idle speculation” in this thread is forthcoming to future benefits?
What would you like to see as your reward for being a loyal customer on their 30th anniversary?
Acknowledgement and recognition! You know, something like:
On this our 30th anniversary, we would like to extend a hearty thanks to all our customers who have chosen to stay with us, supported us by keeping up with the latest versions, weathered design changes, and the bugs, and helped us improve Cubase so that it is the most full-featured DAW on the market today. Again, thank you.
Right. That would be something.
But not a “hahaha, look… those who upgrade to the full version now get 30% and you get nothing! Hahahahaha!”
Well… a free kit for GA One or something would be great, too. Or that simple VST sampler Cubase lacks anyway since it’s inception…
It would have been cool if Steinberg’s 30 percent off would have been a coupon for anything in the Steinberg store. Let the user choose because we all have different wants. Heck, they could convert people from other daws and they could grow the Steinberg family. Would be one helluva birthday party!
Yes, thats a nice idea. I would have used it for the Cubase 8 update, which we will see maybe even this year (lets hope so).
+1 Exactly! No biases, but something that everybody can use.
After having a tooth out the other day, i had to order a taxi home from the dentists. i phoned around a few and would have had to wait at least an hour and a half which is a long time for me owing to disability. After resigning myself to having to wait one of the companies phoned me back and asked ‘is that mr xxxx that lives in xxxxx and needs a low car because of access issues in vans’?.. i laughed and said ‘well remembered’… the taxi operator said ‘as it’s you we’ll get one to you straight away’… the driver got a decent tip and it’s not hard to guess which will be my regular taxi from now on…
I don’t think that’s too subtle an analogy
I have always thought Yamaha is mostly hands off of Steinberg as long as their profit margins don’t decline. I doubt Yamaha would care much to be honest. Remember the big picture…musical instruments, electronics, motorcycles and power sports equipment…that is Yamaha.
A free upgrade to 8.0 would be wonderful considering all the issues going through 7.0 and 7.5. Wasn’t there a .5 free upgrade in a few years ago?
Steinberg started charging for .5 updates with 6.5. Before that all .x updates were free.