I am currently using Cubase Pro 9.5.0 Build 55 From Oct 18 2017 on a ASUS ROG Maximus Hero X Z370 chipset mobo, Intel 8700k i7 proc running on Windows 10 Pro 64 bit. When attempting to update to Cubase 9.5.10 the updater says “No changes” on the Cubase 9.5.10 Update window with a “Steinberg Cubase 9.5 is not installed” message (see screenshot).
Have attempted to run the 9.5.10 updater as administrator, with no change.
Have run eLicenser Control maintenance. Everything checks out, no errors.
The eLicenser USB dongle is in the same USB slot it has always been on this system.
Cubase 9.5.0 build 55 starts up just fine.
It is very strange to me that the 9.5.10 updater says 9.5.0 is NOT installed and shows “No Changes” in the install summary. My 9.5.0 install was done as a clean install of 9.5.0 (was not an update to 9.5 from 9.0) using the default settings, path/location, etc. Nothing custom here. As you can see from the screen shots, 9.5.0 is most definitely installed and working. Anyone else having this issue going from 9.5.0 to 9.5.10? Thanks for any assistance.