A serious problem occurred!

Since I switched to Cubase 12 I keep getting the same error message.
sometimes right after boot but also after an hour or so.
I have already contacted the technical service of Steinberg but they cannot help me despite the fact that I have sent the dump files and a configuration file from my PC.
Does anyone also have these problems.

Can you please attach one of the .dmp files in this thread?

Cubase Elements 64bit 2022.10.15 (596.8 KB)
Cubase Elements 64bit 2022.10.14 (744.9 KB)
Cubase Elements 64bit 2022.10.13 (598.0 KB)
(upload://aJstq8yMYsZdIFTEcjir2ryWmoO.dmp) (573.6 KB)
Cubase Elements 64bit 2022.10.17 (573.6 KB)
Cubase Elements 64bit 2022.10.13 (502.5 KB)
Cubase Elements 64bit 2022.10.13 (624.4 KB)

These all seem to point to an issue with Cubase Elements 12.
@steve Are you able to forward these to Steinberg?

@Dirk_Teugels please launch Cubase in Safe Mode and Disable preferences.

Does Cubase still crash?

1 Like

This appears to work.
But do I always have to start the program in save mode in the future?

Please familiarize yourself with this topic:

it seems to work this way

You mean you deleted preferences after testing with them disabled?

yes, cancel third party as well remove

I actually thought this was related to the “Ellements” version but now I have the “Pro” version and the problem remains the same.
I think it has to do with RAM memory in my PC, I only have 8 mb