Absolute crossgrade fiasco

[Scab_Pickens]

Absolute

I just purchased the Absolute bundle on sale. Credit card was charged and I received a download access code I chose crossgrade because I misunderstood that the licenses included in a previous purchase ( Artist 13) are not eligible for a crossgrade Trying to contact the seller…is next to impossible. Very clunky and incredibly convoluted process Anyone have experience w refunds? I’ve sent in the requuest w the required info. The crossgrade options were really unclear. HELP