Access Code Already Used

[plach1007]

I bought a Zoom G3X from a seller who had already used the download access code for Cubase LE.

He has provided the Soft Elicenser key and I installed the Control Center, but i can’t download the software.

Can Steinberg offer a new code or advise on license transfer?

Thanks

[Alexandra_Auvinen]

Hello,

Please submit a new support request through your MySteinberg account, be sure to include the used DAC.

Thank you.

[plach1007]

@Alexandra Auvinen

Hello,

Please submit a new support request through your MySteinberg account, be sure to include the used DAC.

Thank you.

A Steinberg Rep emailed me a new code. Very helpful and quick response. Thanks again

[Alexandra_Auvinen]

Glad you’re up and running!