Hello, I’m in Australia and am in a bit of a pickle, hoping someone can help as I can’t find a way to contact Steinberg from Aus.
I purchased Nuendo in 2022 when there was a special offer for a competitive crossgrade to Nuendo 12 from other DAWs, Logic being mine, and I’d been wanting to jump ship to Nuendo for a while. Then I immediately got swamped with too much work, had a baby, yadda yadda yadda, and only now am I getting around to installing it, only to find that I’ve purchased a crossgrade from Cubase, not a competitive crossgrade.
This is obviously my own fault, but considering the license hasn’t been used and the standard competitive crossgrade price is now less than the special price I paid (AU$673 then, AU$553 now), I was hoping I could change the type of crossgrade license with someone at Steinberg. It seems impossible to contact anyone directly from here in Australia, and the Aus distributors I’ve spoken to said that this is something only Steinberg can remedy.
Any help would be greatly appreciated! Even just a manned email address I can contact.
Thanks in advance,
Pascal