Hello, I just bout a steinberg UR44C interface and I’m trying to install CUBASE AI that comes with it.
I have downloaded the e licenser control center app (version 188.8.131.526 ), I have entered the download access code and when I enter the serial number, it says that the serial number is not valid.
I’m using a Macbook pro with OS el Capitan 10.11.6.
Under my licenses it says that I have a Basic FX Suite activated?which I don’t have a clue what’s that? and why it doesn’t say cubase?
Can someone help me please? 'cause I’m stuck and I can’t really find any support online, any help would be really appreciated. Is it because my mac is too old? Do I need to do something else?