Activation code already used

Hello, getting crazy with this. I had to reinstall Windows 10. I dowloaded Cubase 9.5 AI with my download access code,installed last eLicenser, entered Activation code, and it is refused because already used ! It’s been used by Me !!! If I ask a code I get the same one by mail and nothing works :imp:
It takes hours to travel through pages, instructions, protections, etc with No result !!!
I plan to abandon Steinberg stuff :frowning:
Thanks for help anyway

Hi and welcome,

Of course, you have to reactivate your license.