Activation Code not found. Make sure that the code has been entered in the eLicenser Control Center.
I just brought an downloaded the correct upgrading package after purchasing the wrong one (see this thread for more about that) and after installing the product I went to Register eLicenser / software & Enter Download Access Code which was emailed to me, I get the message above.
However, when using the access code in the elicencer, I am told that “Currently there is no licence available which can be upgraded by your upgrade licence. Please connect an USB-elicencer which holds an upgradable licence to your computer.”
What can I do to fix this problem?