activation codes are not unique!! how can i solve this?

i bought zoom r24 few days ago, yesterday i downloaded cubase le ai element 8, bt when i was activating the message came and shows that the activation codes are not unique… pls i need help to solve this problem!!! how can i solve it?

Take a look at these knowledge base articles (especially the 1st one)…[o_system]=en%2Fsupport%2Fknowledgebase_new.html&tx_p77sbknowledgebase_pi1[productfamily]=en%2Fsupport%2Fknowledgebase_new.html&tx_p77sbknowledgebase_pi1[product]=398

Regards :sunglasses: