Activation codes to upgrade

Hi. I am currently running Cubase LE AI Elements 11.

Having read this page I can see LE and AI users are due to get an activation code to upgrade free of charge to v12.
Cubase LE/AI 12: free updates for users of previous versions – Steinberg Support

I am not particularly au fait with all the various flavours of Cubase but it sounds like I am entitled to this upgrade.
If so, when will I receive it?

I don’t know the answer, but you should make sure the licenses displayed in your Elicenser Control Center match the content in your Steinberg Account.

Yes they do match, thanks

Those are three different products, what is your license for? AI, LE, or Elements?

Thats what I thought! My license is for Elements but the about screen shows “Al LE Elements”