Activation Issue - Please help

So, I bought Pro 9 and downloaded it (several times), Registered my ELicenser and trying both the activation code I got at first I tried the one I got (and confirmed with customer service that is active) also I tried the trail one just to see if it works and sadly it didn’t.

The technical support N/A and I really want to start using it in the holiday, Who can help :slight_smile:?