What´s the point with adding an Activation Manager that crashes Cubase totally. Before I downloaded this unbelievable Manager everything worked perfect. After the installation Cubase were totally wacked and its impossible to understand why the levels of my recorded audio tracks acts like they´ve behave totally insane.
I need help here to remove this bad kharma from my computer and remake a clean installation of Cubase 12 PRO again. I would appreciate if support could manage this request for help quickly since the clock is ticking and cost me money.
I just not believe that, its obvious that something went wrong because the problems started directly after I installed Activation Manager. Problems that never ever have happened during the 20 years I have used Cubase in any kind of Windows operating system. I skipped Windows 8 because it was just as shaky as Windows 2000 but the version of Windows 10 I have used since eight years back in the past have always been stable and reliable. So to get back to the problems, they all started just a few minutes after the Activating Manager was installed and I was stupid enough to press install again because I believed that this should update to the latest build which it did not succeed with either.
Ok, without some real details it is impossible to help.
You are using Cubase 12, so you have the Activation Manager since you first installed Cubase 12. Without the Activation Manager you would not have an activated license.
Please describe what exact error you see, if possible take a screenshot.
The Activation Manager is automatically installed by the Download Assistant, unless you explicitly download it alone from the support site.
At what dialog did you press install again to reinstall the Activation Manager?
And if Cubase is crashing, as you write here, please upload one or two crash dump files, they allow a better insight in what has happened.
To be true I’ve never seen the New Activation Manager before, not even when I installed my version of Cubase 12 PRO years ago. I run both Win 10 and eleven on two different PC computers.
First you say the Activation Manager is crashing Cubase 12, now you say you have never seen it. Seriously, that doesn’t make any sense.
Since Cubase 12 you must have the Activation Manager installed on your machine, because this is the tool that activates your license. It is automatically installed together with the Download Assistant.
If you really would like to get help, please upload a screenshot when the crash happens (it usually shows an error message dialog) and also upload the crash dump file.
As @Johnny_Moneto wrote in your other thread, if you are not uploading screenshots or crash dumps there is no way of giving you further help.
Look here to get rid of confusion and misunderstandings!
Years ago when I installed Cubase 12 PRO on my old computer bought in 2020 there absolutely no signs of an activation manager as the one that one I recently learned to know.
Three days ago when I installed Cubase PRO 12 on my new computer bought recently the problems started though I was forced to do the installation through an activation manager I never seen or heard of before.
Was that clear enough?
By the way I will put my Cubase 12 PRO in a stand by position. I will order and download Cubase 15 PRO instead to see if this is stable enough to work with and hope that the Activation Manager stop crashing stuff.
No, it is still not correct. I guess you completely mixup the names and utilities that are in use.
You never do installations via the Activation Manager, that is the utility to just activate or deactivate the license. Nothing at all to do with installing software.
From what you try to describe here I guess you are talking about the “Steinberg Download Assistant”. That is the utility that allows you to download and install software.
This Download Assistant installs two more utilities, one of them the Activation Manager and the other is the Library Manager. The Library Manager is later used to manage the various plugins (VSTs) on your machine.
Here is a support document that describes the “Steinberg Download Assistant”. There is a little video on that page, that shows the complete process as it is used.
The next link is a support article to the Activation Manager
And finally the third document describes the process of downloading, installing and activating the software
