Activation problem

Hi,

I’m new on this forum, so please excuse me for some beginners mistakes…
A few years ago I bought Cubase 5. Because of several reasons I didn’t get to install it/work with it quick.
Today I finally unpacked the box, installed the program and the USB-dongle for the activation. All went fine.
Only when I started the special program to do the activation with, I ran into a problem.
The activation key (from the form) was entered fine, but after clicking on START for the actual online activation to begin, a dialog box with a red cross appeared, telling me the online connection with the activation server could not be established and that I should check my internet connection. This kept happening all the time so the activation could not proceed. My internet connection is fine, really. I was able to go online with Google Chrome all the time.
So I wonder what can be wrong. Maybe the server changed?
Any help would be much appreciated!

Thanks, Marathanz

If you haven’t yet, install the latest eLCC from here …

Hi Scab!

Thanks for your quick reply. That does make a lot of sense of course!
Because, no, I didn’t yet update the licenser software…
I’m gonna give it a try!

Marathanz

Hi Scab,

The activation went fine after updating the elicenser software.
Thank you for your help.

Marathanz

You’re welcome.

:sunglasses:

Hi I’ve got the same problem but updating elicenser software didn’t help. The same window with red cross appear. What should I do ?

please tell me why i keep getting this
photo.php.jpg

I can’t read it. Tried zooming in but it is too blurry and grainy.
More information would be helpful.