Active Licenses Not Working in HALion 7

Virtual instruments HALion
1

Hi,

I’m having an issue where some of my products, which show as active in the Steinberg Activation Manager, do not open in HALion 7. For example, X-Stream (a free tool) is showing as not activated, even though I have the full version of HALion 7. This issue seems to only affect HALion-related products. Other products like Nuendo 13, Spectralayers Pro 11, Metronomic Cinema, and Groove Agent 5 work fine, and their licenses are recognized.

I’ve uninstalled and reinstalled X-Stream several times and also activated/deactivated the license in the Steinberg Activation Manager repeatedly, but the problem persists.

Any suggestions on how to resolve this?

Thanks!
Teddy

2

Hello everyone,

I haven’t received any responses yet. I’m wondering if Steinberg has an official helpdesk or support service where I can get direct assistance? If anyone knows how to reach out to them for help, I’d really appreciate the guidance.

Thanks!