Adding controls to a Generic Remote crashes Cubase (C10.5)

In “Studio Setup” I create a new Generic Remote. As soon as I press ‘Add’ on the right to add more controls, Cubase crashes. The exact same procedure works fine in C10.


Could you attach the *.dmp file, please?

Here it is.
Cubase 64bit 2019.12.1 (965 KB)


Reported to Steinberg CAN-26478.

Thanks, Martin! :slight_smile:


I have the same problem. AS SOON AS I add a generic remote device and press ADD, Cubase crashes.The last post was on Dec 9 2019. The issue obviously never got resolved. Any idea why this is happening?

Hi and welcome,

Do you mean the Add button to add a new line in the upper sheet? Ot do you mean the Add button to add a new set (next to the bottom sheet)? Are there any items in the Generic Remote already?

Could you attach the crash/DMP file, please?
Mac: macOS Console utility > User Reports folder (or ~user/Library/Logs/Diagnostic Reports).
Win: Documents/Steinberg/Crash Dumps

Has there been any result to this? I’ve been getting the same thing.




This was an known issue in Cubase 10.5.something, but it has been resolved. Update to the latest Cubase 10.5.20, please.