After 12.0.60 update the output sound is full of tiny cutoffs

Cubase
1

I changed nothing, only updated Cubase 12 to the latest version. Everything was perfectly fine right before updating.

I can’t fix the sound anymore, can’t do any music production until fixed. I even restarted Windows, it didn’t help. Windows sound settings are still intact and other sounds (music, videos) play fine.

I played around with the latency, it doesn’t fix it because it’s not a latency size problem. When I set the latency very high it sounds like “baaabaaaabaaaabaaa” (“b” means a tiny sound cutoff) and when I set the latency very low/short it sounds like “brbrbrbrbrbrbrbr”, making those cutoffs more densely placed in the sound. :unamused:

P.S.
Audio Mixdown export sounds fine. Only the realtime playback in Cubase is totally f***ed.

2

Hi,

Increase your Audio Device’s Buffer Size, please.

Could you test your system by using LatencyMon utility, please?

If you are on Windows, you could also try to reinstall the update as administrator.

3

Thank you for responding. :slight_smile: I installed LatencyMon and it says “Conclusion: Your system appears to be suitable for handling real-time audio and other tasks without dropouts.”

Now I tried all sorts of things, sample rate, bit rate, nothing helped, until I disabled sound card inputs, that did the trick! :open_mouth: I rarely use inputs so it’s not a big deal, but still weird why the 12.0.60 update messed that up for me.

4

Hi,

Could you try to reinstall the driver (as administrator), please?

5

The “generic low latency asio driver”? :thinking:
It’s the only driver that allows me to hear other sounds, it doesn’t hijack the sound card for Cubase only.

6

I’m having this problem too

7

The driver for your audio interface not the generic driver.

8

I am having the same issues. Cubase Pro 12.0.60 is basically useless at the moment.
12.0.50 was working well and now I can’t revert to it again. I’ve tried everything.

What are you doing Steinberg? Why change something that works?

How can I revert to the 12.0.50 version please?

1 Like
9

Hi,

If you are on Windows, you can just install the update by using Windows uninstaller.

If you are on Mac, you have to send the application to the trash bin and install the older application.

10

I had a similar problem (realtime playback in Cubase got so choppy that it basically became unusable, even after cranking up buffer size to 2048).

The issue in my case was the Yamaha USB Driver V2.1.5, which seems to have a bug that kills Cubase realtime abilities (and kills audio playback in SoundForge V17 to boot).

Rolling that driver back to V2.1.4 fixed both the Cubase and SoundForge problems, so it’s clearly that revision of that driver.

TL;DR: stay away from V2.1.5 of the Yamaha USB Driver!

I tried filing a bug report with Yamaha, but gave up after not being able to find a way to contact Yamaha for a bug report for that driver. Instead, I’m having Magix (the company that owns SoundForge) file a bug report via their Yamaha contacts.

11

Thanks for the reply. I am on Mac. I will have to delete the app and reinstall it full version 12.0.0 and then see from there. which updates I add.

Thanks