After update to 14.0.20 I'm still having the issue of saving or recalling Insert presets

After updating I’m still having the issue of both saving or recalling Insert presets. This issue was noted before the update and it appears it was not addressed in the latest update. Please fix this as it imperative for my work flow.

Do you mean FX Chain Presets?
And do you mean version 14.0.20?

Yes to both questions.

Which OS do you use?

Microsoft 11 pretty powerful computer. I7-13700k
32 gig ram

So, this stuff, correct?

What happens when you select to load an FX Chain Preset?
Do you maybe get an empty dialog popping up? If so, can you make a screenshot?

When the problem occurs, I click on either the Load FX Chain Preset or the Save FX chain preset and no screen pops up so I can’t take a picture of that. After this happens, it sometimes gets fixed by restarting my computer. Sometimes that fixes the issue, sometimes it doesn’t.

Sometimes it works, sometimes it doesn’t? No pattern discernible?
Gee, that is a tough nut to crack.

If I were in your shoes I’d have a look if things get better when using the factory preferences:

Cubase 13_64 refers to Cubase 13, so please look for Cubase 14_64.