I tried to install Cubase AI8 onto my laptop only to later find Windows 7 Starter won’t take it (something to do with theme settings - High Contrast, Basic, and so on…)
Without reading anywhere that it is only one installation per license number, thus missing that fact, I put it onto my new computer only to find I can’t use it…
I have read this post and followed the instructions, and either I am missing something or there is something missing, because I am asked to enter a new eLicense number and I have seen no way of getting one? I have an image of the message but cannot find an ‘attach’ option to attach an image - but neither could I find a ‘create post/thread’ option to begin my own thread.
But basically, I hit ‘reactivate’, see my license listed there, click it, get to the next page and am asked for a new eLicense - that is where I get stuck. I can find the eLicense under the ‘registration tab’ in the program, but that does nothing.
Steinberg’s reply on their website is that it takes effing ages to get any reply (paraphrased).