Hi @moosaid , thanks for the data.
Looking at the logs, Dorico really can’t find or recognise the in the warning dialog mentioned sound libraries. We therefore need to find out a bit more.
Please do the following:
dir /S /Q /N C:\ProgramData\Steinberg\Content > %userprofile%\Desktop\SMTGContents.txt
After pushing the Return/Enter key on your Desktop the file SMTGContents.txt should be found
Please zip it up and post here
SMTGContents.zip (6.2 KB)
Here you go Sir
Hi there, I have the same issue and I already tried to refresh license and install manually the item Etude Elements which seems installed on SDA but is missing when I open SLM under the Halion Tab. Of course playback is defected when I try to use it
Dorico Diagnostics.zip (436.7 KB)
Hi @uranoagain ,
please do the same as I described in this posting. Thanks
SMTGContents.txt.zip (7.3 KB)
Hi @uranoagain , thanks for the data.
You have lots of contents installed but there is no trace of the Etude Elements library. So if even the Download Assistant claims that you already installed it, press the Install again button and see how afterwards it looks like. If it still does not get recognised, please create another SMTGContents.txt.zip and post here. Thanks
Have you tried the suggestion in the error message and installed the newest version of the Library Manager?
Available here:
Try running Steinberg Activation Manager (SAM), and forcing a refresh of your license: hold Shift and click the refresh button in the top right corner of the window. That will update your Dorico 6 license (and all your other licenses), which should ensure that your Etude Elements license is present and correct.
done, but same result
Hi Daniel, already did it, but it didn’t change the result…..
Hi @uranoagain , please have a look at this posting. That should solve your issue
Yes, indeed, it works! Thank you very much
@uranoagain , I’m glad to hear! 
