That’s the definition of a red herring… or strawman…
The issue isn’t delivering a perfect software, the issue is fixing what is advertised and broken.
Further more, I don’t really understand the desire by users to give software companies all this leeway. When was the last time we heard similar arguments about cars, or coffee machines, or kitchenware? When you come home and your nice dinner set has plates with cracks in them, does the seller say “Look at the big picture, there’s no such thing as a perfect product.”? Nope, instead you get a refund because you didn’t get what you paid for. But somehow so many software users have allowed themselves to get bent over rather than push for what’s right.
Your reasoning is very subjective. For me Cubase works as advertised. For many non-complainers it just works (que… Apple). I see many users with a specific issue that occurs on their system only, or at least a very limited group. I also see some issues with performance being mentioned (CPU load for example) which I think should be addressed in the next release. This being said, the VST load limitiation is again a Windows issue as I understand. My point is that there is not a unified issue that breaks the whole Cubase experience for all users, and the book I shamelessly plugged deals with that. It is impossible to write software that works flawwless on all parts of an open ecosystem such as Windows PC’s.
If you want flawless recording/ mixing without software bugs, go for an oldschool hardware based setup, without a computer. Otherwise deal with soft and hardware issues.
Btw, the problems with quality in software is based on waived consumer rights in the USA, to stimulate silicon valley. Now that these companies are too big to fail, these arrangements will remain forever, I am afraid…