Artist 6 score editor crash

midimanu · March 17, 2012, 8:34am

Frans:

Hi all,

I have a question concerning Cubase Artist 6,

I have installed Cubase Artist 6 , updated to 6.0.6 but when I install the 6.5 “grace” upgrade the score editor gives the “A serious problem has occurred” message when I click anything and the program subsequently stops working

there should be a LOG file according to the message but this doesn’t exist

I tried de-installing and re-installing both 32/64 versions but both have the same problem, I also tried the “hiding the preferences” trick but this also doesn’t work

My main concern is that I actually want to upgrade to Cubase 6 since a lot of work I do is score based (my main graphic scores are done in Finale) and I am used to working with scores but would like to add some Midi/audio tracks

Is this problem also known to occur in Cubase 6 (64-bit) ?

Since there is no LOG file how do I present this problem to Support ?

I hope you understand my dilemma, kind regards

Frans

Same problem treated here

Creativity First — Our Passion for Music Inspires | Steinberg … 07#p130207 (first post on 15th of March)
Creativity First — Our Passion for Music Inspires | Steinberg … 39#p125539

Still no way to solve it. Waiting from Steinbgerg team for a cure…