Arturia Pigments not recording using record shortcut in C13 when in Explore mode

Hi

When I use any Steinberg VST, I use the “mini Mediabay” window to browse through presets. I access it by clicking here:

Here I can rate any presets with 1 to 5 stars, and I can press the record shortcut whenever, to record something.

When using Arturia Pigments, I can use my record shortcut to record something, but only if I am in its main interface. If I am in the Explore mode, then pressing my record shortcut does nothing, which is pretty annoying.

By “Explore mode” I mean the interface that shows all the presets as a list, kind of like Steinberg’s MediaBay. You enter that list menu by clicking the icon marked with green in the picture below:

pigments

The list (Explore) interface looks like this:

Anyone else experiences this? I’m not sure if it only happens in Cubase, or whether it’s a bug or a limitation on Arturia’s part, in general.

I would like to hear, if anyone else experiences the same behavior. I plan on writing to Arturia’s support, afterwards.

Talking about the “R” shortcut or even the “*” one, right? I couldn’t replicate this on Pigments 6.01, so I’ve just updated to 6.03, just to check if I could replicate it. Still works fine here, Win11.

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Could you please try the following:

  • (EDIT: Actually, this step does not matter as it happens with any key) Bind the Record function in Cubase to Num0
  • Open Pigments on the active track using the “Edit VST Instrument” hotkey
  • Click on the books icon in Pigments to go to the preset list / Explorer menu
  • Click on any preset on the list and press the down/up arrow to go to the next/previous preset
  • Press your Record key to start recording

Does it work?

For me it does not work when I press the Record key for the first time. But when I press it the second time, it works.

This breaks my workflow, because I browse through presets using arrow keys, playing on my midi keyboard to see what a preset sounds like. And finally if I got something good going, I like to press Record and play something to record it.

But then I see that nothing is recorded and I have to resort to Retrospective Record feature. I could just press Record twice, but I don’t want to establish this habit, because it would be counteractive, when using Steinberg’s VSTs or other VSTs that don’t create this problem.

I have Cubase 13 Pro on Win 10 - not sure if this matters, though. But if you do experience the same roadblock as me, I will have to explain this to Arturia support and hope that they’ll fix it.

Confirmed. After pressing dn/up arrows, no key is working immediately. Pigments is consuming the key events. However, if you first press for e.g. Ctrl, then shortcuts will work. It’s just the normal keys that are consumed. I suspect it’s a left-over, probably they were planning to add some quick search in the list using the keys.

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Thanks for checking.

I think I’ll make a a simple AHK script for Cubase.

So when I press the Record shortcut, then the script will press the Control key first, and then the Record shortcut.

At least, this will serve as a workaround - for now.

This is what works for me, so far (AutoHotkey Version 1):

Numpad0::
Sleep, 100 ; short delay before the sequence (adjust if needed)
Send, {LCtrl down} ; press and hold Left Control
Sleep, 100 ; brief hold
Send, {LCtrl up} ; release Left Control
Sleep, 100 ; short pause before pressing Num0
Send, {Numpad0} ; press Num0
return