Tried saving as new version from the start and Cubase froze on the save screen — completely unresponsive.
Right before that, a driver selection window flashed (already set to Yamaha ASIO) and disappeared on its own.
Unable to save Had to force close the app. No crash dump file was created. I tried closing the pages, they would grey out and not close.
I will continue investigating the issue. I suspect it’s a USB port. The motherboard is a month old X870e. If that’s the issue I’m going to swap the board and install back the B650e that I still have.
Generate a DMP file and share it via Dropbox or a similar service, please.
Use the Microsoft ProcDump utility to generate a DMP file, please.
Please download ProcDump64 from Microsoft (~650kB) and extract the archive to a local folder on your hard disk.
Run Command Prompt (cmd) as administrator (right click and select “run as administrator”)
Navigate (in the Command Prompt) to the folder with the extracted procdump file.
For example:
cd C:\ Users \ \ Downloads \ Procdump
Note: the dmp file will be written into that folder.
Launch Cubase/Nuendo. You can work as usual. At any time, change to the command prompt and start procdump, to monitor Cubase/Nuendo for unexpected behaviour (see next step).
The -h option will write a dmp file in case of an application hang. This might kick in too early sometimes, in case some action takes a little longer. Feel free to skip the “-h” option, if you are only up for fetching crashes.
The option -e will catch exceptions and the option -t terminations of the application.
Prodump is now monitoring the Cubase/Nuendo process and will write a crash log, in case Cubase/Nuendo crashes or hangs. Perform the action that causes Cubase/Nuendo to crash and send us the generated crash dmp.
ZIP and share the DMP file via Dropbox or a similar service, please.
But I think I solved the issue here it’s back running rock solid.
Don’t know what solved it
Three things i did from my side
memory tweek in bios
nvidia superscale was ON by mistake from editing video forgot to turn it off afterwards.
I also changed ports for the usb. I plugged it to a port that apparently from the manufacturor Asrock “Ultra USB Power is a dedicated IC for stable power, ensuring USB audio devices have less noise” .
Anyhow will do the dmp file right now sending you shortly.
Got it I read your message for a second time. Its going to monitor while I’m on it. Awesome move! and I will keep you posted If I get an error again to forward the dmp file.
