Good morning, afternoon or evening, depending upon where you are!
I purchased the Cubase 8 as a download, yesterday, and duly attempted to receive it by that method. However, this first attempt failed. Despite having a download code and License Key number, the purchase has not yet been recognised in My Products (presumably, because it has yet to be registered), and my tour around the site for a facility to re-download the Update has so far been in vain.
I have submitted a request to My Support and received an acknowledgement: but this also advises of the possibility of a delay in responding , due to various fairs and so on. If there is a way of resolving my difficulty without involving Steinberg Support and incurring a delay from them, I’d appreciate some clear, simple advice about what to do!
Thank You.