Did you try disabling that? Often that’s just aftermarket junk anyway.
In System / Power, are you running on high performance Power mode?
With only 35% memory usage I doubt this will make any difference, but is your swap file large enough and is there enough room on your hard drive? In System / About / Advanced System Settings click on Performance / Settings then Advanced / Virtual Memory / Change. Is Windows automatically managing your paging file size? Does the size set seem abnormally small? Your drive isn’t so full that there’s not room for the file is it?
I changed Power Mode from “Recommended” to “Best Performance.” Problem is not solved, but it seems to be better. Too early to tell, but at least I can get some work done for now. I will see if it holds. Still getting some dropouts, but less often.
With that much RAM and drive space, I’m pretty sure you can ignore all the swap file settings I mentioned, as I doubt they are a factor at all.
I just downloaded your Diagnostics file and peeked in your Preferences. According to your Dorico Preferences you have 44.1kHz as your sample rate, but a couple of posts up you said Windows is set at 48kHz. That would certainly cause issues if Dorico and Windows don’t match.
OK did not help unfortunately. Now the overall volume is way quieter for some reason. I usually kept it on 60% but now it’s too quiet at 100%. Other apps are fine. What the heck is going on?
And how about the Generic Low latency ASIO driver?
I really want to help you! You can see I am thinking about your hardware, and also drivers. I know you say it is only Dorico, nevertheless, if you can prove you have a good foundation that always helps.
44.1 puts less load on your computer, and ordinary humans cannot hear the difference between 44.1 and 48 as 44.1 goes up to 20kHz and most people can’t hear beyond that, especially when older.
Have you tried exclusive mode? For me, this seems to work better with Dorico in Windows 11, although turning this off for me does not produce the dropouts you asre finding. But a worthwhile check.
I think Alexander already responded to you by email, but I would suggest:
Close the NotePerformer UI in case it’s graphics-related.
Close all other applications.
Reboot and run Dorico with no other programs running.
Make sure the power adapter is connected.
When severe and random performance issues occur on Windows, my first thoughts are 1) another application halts performance, or 2) Windows is throttling the CPU or limiting system timer accuracy to save energy.
Thank you. When you say the “NotePerfomer UI,” do you mean the interface in the Play view of Dorico, or are you talking about opening NP outside of Dorico (which I have never done)?
I’m beginning to think this is a Dorico-Windows issue and not a NP problem.
I can’t think of much to add, but does the same thing happen when using studio monitors and earphones? (trying to rule out where sound may be cutting out)
Hey, people don’t bob their head to window sounds, but they do to music, so if there was cutting out due to a connection that could trigger it)
The dropouts occur whether using headphones or the laptop speakers.
Oddly, though, the laptop speakers are now very quiet in Dorico only. Audio volume is fine in other apps, but I have had to switch to earbuds for Dorico.
Sorry, if this has already been suggested, but you could open a new score template, add only 1 instrument and add several bars of notes. See if it happens on playthrough.
If not, keep adding another instrument, and repeat until it happens again.
Also, maybe load up Dorico example piece (Prelude?) and NP and put that through and see if same problem.
Old Windows was more obvious.
