I’ll apologize ahead of time for the long-winded email.
I’m not sure where else to turn to since this is such a specialized issue. I’ll give the specs and then I’ll continue:
I have 2 Windows machines as follows:
- a Sweetwater Creation Station CS450 (desktop computer) running Win10 completely updated with 32gb ram, i7-8700 @3.2gHz
- a Dell XPS Laptop running Win11 completely updated with 32gb ram, i9-9800HK 2.4gHz, completely debloated, and optimized for audio as best as I could research. I’ve also noticed that it’s running at about 30% CPU, and that its clocked at 3.1-3.2ghz when running said Cubase project. No throttling SEEMS to be happening, according to the CPU monitor.
My problem is as follows:
Same project running on either machine, the CS450 runs smoothly, with no dropouts at all.
On the XPS, the audio drops outs with audible clicks and pops every 2-10 seconds, and more annoyingly sometimes like every second.
I know the first thing folks will say, is what plugs are you running? WELL!
- I’ve narrowed the problem down to which plugin is killing the XPS, and it’s Podfarm 2.5. I have about 10 instances of this plug running simultaneously in this project. Whenever I DISABLE these plugs, the XPS runs perfectly smooth. So, bingo, there’s my problem. (And btw, I have gobs of other plugs and VSTi’s running, but none of them seem to affect the XPS or the CS450).
- Probaby the next thing you might say, well then go back to Win10 on that XPS! I’ve upgraded to Win11 actually because the same thing was happening when it had Win10 running, I upgraded in the hopes to mitigate that, especially after debloating.
My question is, why the hell would my XPS be dropping out, and the desktop not even flinch?
I’ve done a hell of a lot of research on this, and I’m coming up with nothing at every turn, or inconclusive at best. Originally I believed it would be a CPU throttling feature to prevent overheating. I’ve disabled all of this in Windows, but as far the BIOS, I’m not sure as it’s more or less greek to me. And with the XPS there is a LOAD of settings in the BIOS, more than I’ve seen in previous BIOS settings on other computers. One other interesting thing is the XPS laptop never goes beyond 32-33%, but the meters in Cubase show a CPU overload however, and the ASIO-Guard goes all the way up and all the way down again, repeatedly. ??? So yeah, mixed messages there.
I’ve been running LatencyMon as well, which also is greek to me. haha. BUT, it definitely is stating that my XPS is having trouble keeping up.
I need to get this solved, so I’m all ears as to suggestions. I don’t see a logical reason the 2020 XPS shouldn’t be keeping up with the older Desktop from 2018. Yes, we’re looking at 3.2ghz as opposed to 2.4ghz on the XPS, but I find it hard to believe this would cause so drastic a difference.