I have tried repeatedly to start Dorico 4 without a Windows restart and it just hangs every time. I will submit the diagnostic report. All vst2 plugins have been blocked and all paths to vst2 plugins deleted so if that contributed to the problem previously it’s unlikely to be the root of the problem now. I guarantee that when I restart my laptop Dorico 4 will start normally. It did and here is the diagnostic report.
Dorico Diagnostics.zip (1.7 MB)
Hi @andhy , thanks for the data.
But the picture I get is somewhat confusing.
Can you reliably reproduce that scenario?
If so, then please do the following:
Get the free app Process Explorer (Process Explorer - Sysinternals | Microsoft Learn)
Bring Dorico into the state where it is waiting for the audio engine
Start ProcessExplorer and in the list find the process VSTAudioEngine
Do a right click on it and from the pop-up menu choose Create Dump > Create MiniDump.
The corresponding dump file please send to u dot stoermer at steinberg dot de
If there is no VSTAudioEngine process, then please create a mini dump of the Dorico process instead.
Thanks
OK I’ll try to follow those steps. Probably tomorrow as it’s already almost 6pm here. Conditions not met so far today (August 3) but I am ready with Process Explorer when they do.
Generated dump is attached to an email to you as requested.