Audio input level issues with A to D converter

Ive noticd that my leveles coming from my Rosetta converter into Cubase are quite low in comparison to the onbaord coverters of my Steinberg AXR4. I feel like this issue is new. Even when my level is peaking in the pre amp the levels in Cubase are quite low.

Are there any settings that i may be missing?

Maybe in the Rosetta converters?

It was one of the XLR patch cable.