Hello,
I am experiencing a very strange audio problem in Cubase: I get pops/clicks accompanied by a very brief audio dropout.
The problem occurs even in a completely empty Cubase project with only a single WAV file, with no instruments or third-party plugins loaded.
The strange thing is that REAPER works perfectly on the exact same PC with the exact same audio file, and YouTube / VLC / Windows audio playback also work perfectly without any pops or dropouts.
My system
- Windows 11 64-bit
- CPU: Intel Core Ultra 7 265KF
- GPU: RTX 5070
- Audio interface: Focusrite
- Cubase 15.0.30 Build 284 x64
- I also tested Cubase 14 → exactly the same problem
- Sample rate: 48 kHz
Troubleshooting already performed
I have already tried all of the following:
- Completely empty Cubase project
- One single audio track
- Playback of a simple WAV file
- No virtual instruments
- No third-party plugins
- Tested using only the mouse → the problem still occurs
- Tested without using my MIDI keyboard / KeyLab → same problem
- Uninstalled and reinstalled Cubase → no change
- Tested with Steinberg Built-in ASIO Driver → same problem
- Increased the ASIO buffer up to 1024 samples → pops still occur
- ASIO-Guard enabled → Normal → problem remains
- ASIO-Guard enabled → High → problem remains
- Disabled all third-party plugins when launching Cubase → problem remains
- Reset Cubase preferences → no change
- Checked sample rates → Cubase 48 kHz / Windows 48 kHz
- Tested a simple WAV in Cubase 14 → same problem
- Tested a simple WAV in Cubase 15.0.30 → same problem
Tests outside Cubase
I also tested the same system outside Cubase:
- YouTube → no pops
- VLC / Windows media playback → no pops
- REAPER → no pops at all with the same PC and the same audio file
So the problem appears to be specifically related to the way Cubase handles audio on my system.
What exactly happens
This is not just a constant crackling noise.
At the exact moment of the problem, I can see the audio signal/meter in Cubase drop completely to zero for a very short moment, and then the signal comes back.
At that exact moment, I hear the pop/click and brief audio interruption.
It can happen even with just one WAV file in an empty project.
At this point I am running out of ideas and would really appreciate some help identifying what could cause this.
Could this be related to the Cubase audio engine, ASIO communication, or a Windows/CPU compatibility issue specific to Cubase?
Since REAPER works perfectly on the same system, I would really like to understand why Cubase is briefly losing its audio stream.
Any suggestions or known issues would be greatly appreciated.
Thank you!