Audio problems (November 2023)

I’ve been having persistent problems with audio on Dorico 5 for the last few weeks. With a couple of big projects due, I can’t really afford to be without the software.

For reference, I’m running a Mac Mini with an M1 chip and Sonoma 14.1.1. My sound device is a Steinberg UR44C.

A week ago, I opened up a project, and there was no sound. I couldn’t activate the sound in the file and the play menu was grey. I went through all the usual checks and nothing worked. I reinstalled everything and it seemed to work. again. Whew, right?

Today, with projects looming suddenly Groove Agent said I didn’t have a licence. Huh? I reinstalled it and restarted. Now, I get some sounds (sometimes incorrect, for example, a piano sound for a string staff). But the Play menu is once again grey and activating audio does nothing. Certainly the play button is greyed out again.

Any help?

PS. The below is the notice I get on Groove Agent. Almost wish I’d stayed with 4.

Screenshot 2023-11-28 at 4.43.52 pm

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