My Zoom ams 24 interface connects fine and it is recognised by Cubasis, but I cannot record anything. Tried different setting in the audiomenu, but nothing works. Can you help me?
Did you read the instructions to the device? If not, please read them and do as instructed. Then there was a possibility to update to a new firmware. Maybe that could help. Here is the site for all the instructions and the firmware.
In one section of the manual it said:
Cannot play or record
- Confirm that “ZOOM AMS-24” is selected in the “Sound” setting of the computer being used.
- Confirm that AMS-24 is set for input and output in the software being used.
- Quit all software that is using the AMS-24. Then, disconnect and reconnect the USB cable connected to the AMS-24.
Thanks for your message and a warm welcome to the Cubasis forum.
Do you use an Android device running Android 13? If so, Google introduced an issue which we’ve described in the following article:
Hope that helps.
Best,
Lars