Automation with a Hardware Controller

I’m having serious problems using my hardware controller (AKAI MPK49) to record automation on a VST instrument.

I’ve mapped the hardware controls to parameters on the VST, when I turn a knob I see the corresponding control change on the screen, but when I try to record it, although I hear the sound changing, when I check the automation, nothing has recorded. Instead, I have recorded MIDI CC data, which doesn’t manipulate the parameter when read.

I’ve checked the CC Automation Set up in the Edit menu and changed the CC values so they write to automation instead of midi, but still no change.

In contrast to Ableton’s plug and play approach to hardware controllers, I’m finding this very frustrating. What am I doing wrong?