AVID Artist Control Serial Number not recognized...

I bought a brand new (and unopened) Avid Control from ebay, the unit has been registered with Avid with no issues. However I have been completely unsuccessful in getting the serial number to be recognized.

Any Help?

Hi there,
Please send an email with your serial number and mysteinberg account name to info(at)steinberg.de asking for an AC for the Artist series hardware. :slight_smile: