Hello,
anyone who had troubles with scores exporting?
White page isn’t correct I guess…
Thanks
Are you on a Windows laptop with Cubase 10?
Yes, Windows 10 v. 21H2
I might have a hunch, but there is very little validation. If you are game, we can try something.
Open Windows settings Display
Go down to Scale & Layout
Does it say “A Custom Scale Factor is Set”?
If it does select:
Advanced Scaling Settings
and take a screen shot.
If not try opening that and setting it to between 100% and 125%.
Then reboot.
If it is set, but not set to between 100% and 125%, try changing it.
Then reboot.
Then open Cubase again, and see if it still has the same issue.
[You can set it back later after we are done with this little test, and it shouldn’t hurt anything.]
It’s just a hunch mind you, I could be completely wrong.
But if correct, this is an issue with Windows. It should be accommodated by Steinberg in 11 or greater. I am also not sure that if I am right that this would even work in 10, but it did work for me and other with similar issues in 10.5.
You may need to buy some glasses though…
Anyway, I’ve sent a msg to the Support Team on MySteinberg.
I’m waiting for a reply. I hope asap.
The setting I was indicating is not set.
Click on “Impostazioni reimensionamento avanzate”
(“Advanced Scaling Settings”)
In this image you can see that I have set it to 100 and activated
“Comsenti a Windows di provare a risolvere i probemi delle app in modo da non essere sfocate”
(“Let Windows try to fix apps so they’re not blurry”)
Nothing changes.
Try launching Cubase in safe mode as follows:
Hi @Maestro , I wanna say thanks for your help.
Disabling “Third party plug-ins”, I’ve fixed the “issue”.
BUT
It was partially the cause.
I’ve installed many “Third party plug-ins” from Native Instruments and Waves, but in Cubase 10.5 I didn’t notice about this issues.
So I’ve had a intuition.
I moved into the VST plug-in windows and manually I’ve deleted the non-existent paths and…
it works!
So I didn’t have to remove any “Third party plug-ins” and now my Score editor works.
Hope everyone understand my steps.
Glad that it helped and your problem is solved.
No way. Today I started it again, still blank page. I really don’t know what to do.
I’ve tried many solutions (Even installing Cubase 12) and I’ve found there’s a problem with the N.I. plug-in (The Grandeur).
I’m writing to N.I. to report this issue.
That was clear from the Safe Mode step that the problem was due to a plug-in OR your Preferences. You only had to proceed by elimination after that.
It’s great that you identified the plug-in at issue.