Both MySteinberg and the Download Assistant showing the wrong owned products

[steve]

@chakkman

while these licenses are still shown in MySteinberg, they don’t show up in the buyers’ MySteinberg either,

The new owner has to use the elc to register their dongle with its content.

@chakkman

MySteinberg also doesn’t show one license (for Waldorf Largo)

That’s not a Steinberg product, so even if that company uses the ELC, it would not be in the Steinberg database.

@chakkman

. They told me to just ignore the problem. I just hope that this database isn’t used to hand out the licenses for the new authorization,

No worries on that. It is not.

@chakkman

Would like to add some screenshots, but, seems like the forum won’t let me.

See the Forum Guide (New here? Read this.)

Also as an fyi. see this: License management and the future of the eLicenser - changes ahead - Announcements - Steinberg Forums