ok I think I made an error here, I have Cubase AI and I was wanting cubase 12 pro so i purchased the upgrade but it says its an upgrade from cubase 11 to cubase 12 pro.,
now its pending verification and my ellc doesnt recognize the license., I have cubase 12 but not 12 pro which is what I wanted to upgrade to,.,. now I dont know what to do,??/ if anyone has any answers I would greatly appreciate it. thank you
Ya ive been looking into it and researching but cant really find anything useful… but I did send in a ticket like you said explaining my situation and now am waiting for a reply ,. hopefully there is a resolution to this otherwise $170 cdn down the tubes??
thank you for responding!
what I dont understand is if I have cubase AI which has cubase 12 in it and I ordered the upgrade to cubase 12 pro, why isn’t it working? I followed the instructions on setting it up through the elicenser and the steinb erg download assistant and manager etc etc. the elcc does not see the license and says there is no upgrade available…
If I recall correctly, the upgrade from a lower variant to Pro, is a bit more expensive. I believe I paid 300-something € when I upgraded from Artist 10 to Cubase 10 Pro.
In my opinion, the upgrade to Pro is well worth it. And once you have Pro, it is usually a 99€ upgrade each year to keep up-to-date with the latest Pro version (or you could stay at the 12 Pro if you don’t want to upgrade then).
I trust that if you contact the Steinberg shop, they will help you with a refund or switching to the right upgrade option.
Difficult to post a direct link because it is a pop-up. But when you go to the main link below…
Click on the “Get It” button. In the pop-up, choose “Buy Cubase Pro 12”.
Near the top, you can choose between “Full versions” , “Updates & Upgrades”, or “Education”. Choose “Updates & Upgrades”
Scroll down to choose between various upgrade options, from either older cubase versions, or from lower level licenses. Each different type of upgrade will show a different price.
If your Cubase AI is version 12, then the 3rd option from the bottom is what you need. It’s unfortunately the expensive one, at 479€. It’s a bit of an investment, but you will have all the Pro features then. And (if the price stays the same) you will be able to get the next Pro versions at 99€/year.
OMG YES i SEE WHAT i DID WRONG, I didnt choose the proper version that I have… thank you guys so much for clarifing this for me., damn my version is $723 cdn ouch I think I may juyst stick with cubase 12 for now and get my refund back., too expensive for me right now with christmas here and all