I have broken my dongle for my Cubase 6 for mac.
I am a member of Steinberg and have logged onto the site to find out how to get a replacement.
I need to activate or maybe reactivate my license but the instructions are very confusing.
It is asking for a license number but the record shows
deactivated may 2016”
I have tried to submit a ticket request but (as you can see from my earlier post at the forum) the actual online form cannot be found.
There is an expensive premium number phone line to call them in Germany restricted to 9am and 11 am.
An alternative free phone number never gets answered.
As a 65-year-old pensioner I’m struggling to find a solution.
Any advice would be most appreciated.