C13 - crashes often when offline processing

Cubase 13.0.20 here is crashing often on the Direct Offline Processing window - before, after or while applying a process to an audio event. This is in a large project (over 120GB RAM, when open).

It usually happens like this:

  • I pick an event to pitch shift or time stretch
  • I open the Direct Offline Processing window, usually with a pitch shift shortcut or from menu → process → time stretch
  • Chances are, it crashes at this point
  • If it doesn’t, I hit apply, and it can crash either while processing or right after, when Cubase is about to replace the event in the project window.

Sometimes it doesn’t crash at all until next time.

This may, or may not coincide with a timed project backup, but usually when it happens I lose 10 minutes of work (+10 more minutes to reload the project :P).

EDIT: Crashdumps are in my reply below.

Windows 11, Intel i9-9940x, 256GB RAM, RME UCX.

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Hi,

Sorry to hear about your crash. I believe you should be able to upload those files directly without passing through dropbox. Otherwise we would rather welcome a we transfer link. I will have a look at it once I’ve got access to the files. Thank you very much.

Cheers,
Armand

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Ok, here’s a wetransfer link:

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Cubase 13.0.20 64bit2024.1.19 15.02.18.274 is apparently due to Kontakt 7. Please report it NI.

Cubase 13.0.20 64bit2024.1.19 15.30.47.232 this seems to be on our side. I have reported the crash and informed the team.

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