To keep a good enough education level of support agents - is hard, I think.
That they are more eager to respond, than realize it’s above their head and to raise to next tier of support - to really help.
They seem to think they didn’t do their job if they didn’t do all the responses.
The only vendor of today that has top notch support is Waves, they know this.
I always had a solution, every time.
Last time, 18 months ago - a piece of mess Waves Central - that screws up install - I finally got the offline installer to download.
But they hang in there - that’s gold.
Waves has this Studio recording software, not a real daw, I think - but if Waves made a daw, I would get it for sure.
I’m indifferent to what’s in C10, as I realized that mixer snapshots does not include automation - but seems to delete automation if it’s there - how is that for implementation?