Can anyone tell me what this crash error means

Hey guys,
I just setup on new computer and fresh install Mac OS monterey 12.2.1 (INTEL)

I already had a couple crashes and trying to understand them so i can prevent them. any light on this would help, seems maybe groove agent was the culprit?


Translated Report (Full Report Below)

Process: Cubase 12 [2539]
Path: /Applications/Cubase 12.app/Contents/MacOS/Cubase 12
Identifier: com.steinberg.cubase12
Version: 12.0.20.263 (12.0.20.263)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-06-12 14:29:07.2581 -0700
OS Version: macOS 12.2.1 (21D62)
Report Version: 12
Anonymous UUID: 9DD9CA37-DB73-1F60-E87D-DAA31CBAF635

Sleep/Wake UUID: D1E88A2B-4FE1-432F-A790-F5E1297C0B6D

Time Awake Since Boot: 12000 seconds
Time Since Wake: 5908 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [2539]

VM Region Info: 0 is not in any region. Bytes before following region: 4550426624
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
__TEXT 10f3a0000-11385c000 [ 68.7M] r-x/r-x SM=COW …cOS/Cubase 12

Blockquote

Looks like your report is truncated. It should have a strack trace too.


Translated Report (Full Report Below)

Process: Cubase 12 [808]
Path: /Applications/Cubase 12.app/Contents/MacOS/Cubase 12
Identifier: com.steinberg.cubase12
Version: 12.0.20.263 (12.0.20.263)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501

Date/Time: 2022-06-14 02:08:25.6588 -0700
OS Version: macOS 12.2.1 (21D62)
Report Version: 12
Anonymous UUID: 9DD9CA37-DB73-1F60-E87D-DAA31CBAF635

Time Awake Since Boot: 370 seconds

System Integrity Protection: enabled

Crashed Thread: 0 Dispatch queue: com.apple.main-thread

Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY

Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [808]

VM Region Info: 0 is not in any region. Bytes before following region: 4511776768
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
__TEXT 10cec4000-111380000 [ 68.7M] r-x/r-x SM=COW …cOS/Cubase 12

Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 Groove Agent 0x1539d2c56 0x15101b000 + 43744342
1 Groove Agent 0x1542023af 0x15101b000 + 52327343
2 Groove Agent 0x1541f09f9 0x15101b000 + 52255225
3 Groove Agent 0x1539d63bd 0x15101b000 + 43758525
4 Groove Agent 0x1549c3160 0x15101b000 + 60457312
5 Groove Agent 0x1549c3025 0x15101b000 + 60456997
6 Groove Agent 0x1549fe7a8 0x15101b000 + 60700584
7 Groove Agent 0x154bfa8b3 0x15101b000 + 62781619
8 Groove Agent 0x154dd4475 0x15101b000 + 64722037
9 Foundation 0x7ff80810c6d0 __NSFireTimer + 67
10 CoreFoundation 0x7ff80727e84f CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION + 20
11 CoreFoundation 0x7ff80727e33e __CFRunLoopDoTimer + 927
12 CoreFoundation 0x7ff80727de9d __CFRunLoopDoTimers + 307
13 CoreFoundation 0x7ff80726445f __CFRunLoopRun + 1985
14 CoreFoundation 0x7ff8072635dd CFRunLoopRunSpecific + 563
15 HIToolbox 0x7ff80fea04f1 RunCurrentEventLoopInMode + 292
16 HIToolbox 0x7ff80fea0247 ReceiveNextEventCommon + 587
17 HIToolbox 0x7ff80fe9ffe5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
18 AppKit 0x7ff809c92d88 _DPSNextEvent + 886
19 AppKit 0x7ff809c913f4 -[NSApplication(NSEvent)

More crashes an empty project only groove agent 5 open, the full version, the first time it was SE i just got 5 today. lots of randome crashes i need some assistance please

Hey eldean0, did you ever figure out what was causing this? I’m having the exact same issue.

Groove Agent and Groove Agent SE are both crashing whenever I change kits a few times.

I am having the same problem with Nuendo 13 under Ventura. Repeated crashes really slowing down work. Numerous reports sent to Steinberg.

Support ticket also opened 5 days ago, no response yet. (Though the last time I opened a ticket it took them a month to respond. Which wasn’t helpful!)

Hi
did you finally manage to solve this problem?I face the same crash-problem with cubase

Hi @Isidoros_Pateros and welcome to our forum.

Could you send me the corresponding DMP/IPS via PM, as well as a way of reproducing the crash if it’s known to you.

Thank you

Armand