Hey guys,
I just setup on new computer and fresh install Mac OS monterey 12.2.1 (INTEL)
I already had a couple crashes and trying to understand them so i can prevent them. any light on this would help, seems maybe groove agent was the culprit?
Translated Report (Full Report Below)
Process: Cubase 12 [2539]
Path: /Applications/Cubase 12.app/Contents/MacOS/Cubase 12
Identifier: com.steinberg.cubase12
Version: 12.0.20.263 (12.0.20.263)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-06-12 14:29:07.2581 -0700
OS Version: macOS 12.2.1 (21D62)
Report Version: 12
Anonymous UUID: 9DD9CA37-DB73-1F60-E87D-DAA31CBAF635
Sleep/Wake UUID: D1E88A2B-4FE1-432F-A790-F5E1297C0B6D
Time Awake Since Boot: 12000 seconds
Time Since Wake: 5908 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [2539]
VM Region Info: 0 is not in any region. Bytes before following region: 4550426624
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
__TEXT 10f3a0000-11385c000 [ 68.7M] r-x/r-x SM=COW …cOS/Cubase 12
Blockquote
cubace
June 13, 2022, 6:29am
2
Looks like your report is truncated. It should have a strack trace too.
Translated Report (Full Report Below)
Process: Cubase 12 [808]
Path: /Applications/Cubase 12.app/Contents/MacOS/Cubase 12
Identifier: com.steinberg.cubase12
Version: 12.0.20.263 (12.0.20.263)
Code Type: X86-64 (Native)
Parent Process: launchd [1]
User ID: 501
Date/Time: 2022-06-14 02:08:25.6588 -0700
OS Version: macOS 12.2.1 (21D62)
Report Version: 12
Anonymous UUID: 9DD9CA37-DB73-1F60-E87D-DAA31CBAF635
Time Awake Since Boot: 370 seconds
System Integrity Protection: enabled
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Reason: Namespace SIGNAL, Code 11 Segmentation fault: 11
Terminating Process: exc handler [808]
VM Region Info: 0 is not in any region. Bytes before following region: 4511776768
REGION TYPE START - END [ VSIZE] PRT/MAX SHRMOD REGION DETAIL
UNUSED SPACE AT START
—>
__TEXT 10cec4000-111380000 [ 68.7M] r-x/r-x SM=COW …cOS/Cubase 12
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 Groove Agent 0x1539d2c56 0x15101b000 + 43744342
1 Groove Agent 0x1542023af 0x15101b000 + 52327343
2 Groove Agent 0x1541f09f9 0x15101b000 + 52255225
3 Groove Agent 0x1539d63bd 0x15101b000 + 43758525
4 Groove Agent 0x1549c3160 0x15101b000 + 60457312
5 Groove Agent 0x1549c3025 0x15101b000 + 60456997
6 Groove Agent 0x1549fe7a8 0x15101b000 + 60700584
7 Groove Agent 0x154bfa8b3 0x15101b000 + 62781619
8 Groove Agent 0x154dd4475 0x15101b000 + 64722037
9 Foundation 0x7ff80810c6d0 __NSFireTimer + 67
10 CoreFoundation 0x7ff80727e84f CFRUNLOOP_IS_CALLING_OUT_TO_A_TIMER_CALLBACK_FUNCTION + 20
11 CoreFoundation 0x7ff80727e33e __CFRunLoopDoTimer + 927
12 CoreFoundation 0x7ff80727de9d __CFRunLoopDoTimers + 307
13 CoreFoundation 0x7ff80726445f __CFRunLoopRun + 1985
14 CoreFoundation 0x7ff8072635dd CFRunLoopRunSpecific + 563
15 HIToolbox 0x7ff80fea04f1 RunCurrentEventLoopInMode + 292
16 HIToolbox 0x7ff80fea0247 ReceiveNextEventCommon + 587
17 HIToolbox 0x7ff80fe9ffe5 _BlockUntilNextEventMatchingListInModeWithFilter + 70
18 AppKit 0x7ff809c92d88 _DPSNextEvent + 886
19 AppKit 0x7ff809c913f4 -[NSApplication(NSEvent)
More crashes an empty project only groove agent 5 open, the full version, the first time it was SE i just got 5 today. lots of randome crashes i need some assistance please
brd
October 25, 2022, 9:27pm
5
Hey eldean0, did you ever figure out what was causing this? I’m having the exact same issue.
Groove Agent and Groove Agent SE are both crashing whenever I change kits a few times.
I am having the same problem with Nuendo 13 under Ventura. Repeated crashes really slowing down work. Numerous reports sent to Steinberg.
Support ticket also opened 5 days ago, no response yet. (Though the last time I opened a ticket it took them a month to respond. Which wasn’t helpful!)
Hi
did you finally manage to solve this problem?I face the same crash-problem with cubase
Armand
December 15, 2023, 8:46am
8
Hi @Isidoros_Pateros and welcome to our forum.
Could you send me the corresponding DMP/IPS via PM, as well as a way of reproducing the crash if it’s known to you.
Thank you
Armand