i used to have a Cubase 5 with a usb dongle, which later on i upgaded to cubase 10 pro (bought an upgrade license).
Right now, after reinstalling Windows on a new computer, i cant activate Cubase. When i open elicencer i can see a Cubase 10 license and i have “Enter activation code” option. If i write down the Cubase 10 upgrade code it says “Currently there is no license available to be upgraded by your upgrade license. Please connect a USB eLic which holds an appropriate upgradeable lic to your computer”.
If i try to activate my older Cubase 5 license it says “The activation code has been used already. An activation code can be used only once to download or upgrade a license.”.
Does anyone knows how to fix this?